Global Exchange operates this online store using the Yahoo! Store platform. The Global Exchange Online Store is one of the highest rated stores among all of Yahoo!'s 20,000+ stores.

The five-star Top Service marking is a sign of superlative quality. It means that the store is participating in Yahoo!'s Customer Merchant Rating System, and customers who have ordered from this store have given it the highest ratings. Nearly all Yahoo! stores have good customer satisfaction ratings, but those with the five-star Top Service marking are the best of the best, with at least 95% positive ratings. Global Exchange has a 99.4% customer satisfaction rating.

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These are some of the actual comments and ratings the Global Exchange Online Store has received from their customers:

• Unbelievably good customer service!
• This is my third order from Global Exchange and I have always been pleased with the prompt delivery and fresh, excellent product. Thanks!
• excellent service from a socially conscious vendor!
• Global exchanges customer service is excelent, their prices are great, they have the best fair trade goods and shipping is extremely fast. The order I placed was unavailable so they contacted me that day and with other options. My new order was expedited immediatly and I recieved the product in less than a week. Great company, great store.
• Great company! Very quick shipping - very prompt follow up to questions I had regarding my order. Order with confidence!
• Exceptional service. Will buy again!
• Very fast shipping...hugely important if youre nursing a serious coffee jones!!! Plus, youre supporting a great cause!
• I was so impressed with the concept of this Online Store and the little history of each piece of merchandise I purchased. I plan to use this store for the numerous gifts that I purchase throughout the year. I am very pleased with the merchandise and the layout of the store online.
• I have ordered from them 4 times and Im happy with their service; I will keeep shopping with them.
• The prices were perfect for me. I wanted to send a unique and thoughtful birthday present without having to spend an arm and a leg like other import stores. My father loved his gift and in turn, is likely to use this store in the future. I have bookmarked the store as it is important to me that my purchases go directly to the producers at a fair and living wage. I know Global Exchange and trust them to do so. Thanks for making shopping easy and fun!
• The Global Exchange Fair Trade store was a revelation -- just the combination of distinctive products, fair-trade ethics, and price point that I was looking for. I found and purchased exactly what I hoped to find (well, OK, there were additional items that I couldnt resist), the ordering was fast and easy, and my purchases arrived speedily. This is an online store that will definitely receive repeat visits and purchases from our household -- and Ill be sending others to it as well. Kudos to Global Exchange for the great work theyre doing, and to making available products from around the world that provide an additional feel-good quality for the buyer.
• Super prompt shipping, great customer service, and the products are wonderful. Highly recommended!
• this merchant has unique (and excellent) gift options!
• Super prompt shipping, great customer service, and the products are wonderful. Highly recommended!

View customer ratings from 2005, 2004, 2003 and 2002.